Crow Insight builds its backup strategy with GitProtect.io backups for GitHub and Atlassian tools

  • Automated backups
  • Cross-platform support
  • Fast recovery
  • Customizable backup plans

Industry

IT Services & IT Consulting

Customer satisfaction:

5 /5 Customer satisfaction Customer satisfaction Customer satisfaction Customer satisfaction Customer satisfaction

Infrastructure:

GitHub, Bitbucket, Jira Software

Solution:

GitProtect Backup and Disaster Recovery for repos, metadata and Jira

Challenge

Crow Insight assists public-interest organizations in illuminating their data, mainly via visual means. Having been solving information design challenges since 2013, the company has mastered its services and carved best practices for communication, user experience, and data visualization. The US Environmental Protection Agency, Sova Solutions, Verra, and the de Beaumont Foundation are among the organizations that Crow Insight has helped better understand and communicate data.

To ensure its data security, availability, and accessibility, the company adopted GitProtect.io backups for GitHub, Bitbucket, and Jira environments. So, let’s look at the story of Crow Insight, a company that initiatives an intuitive way of engaging audiences and empowering professionals to learn from data via visualization, and its way of securing critical data.

How creativity and innovation go hand in hand

Crow Insight, a US award-winning information design firm, builds its business on core principles - integrity, partnership, communication, and cost-effectiveness. Its team, which consists of data analysts, information architects, graphic designers, illustrators, and editors, is aimed at serving the public interest and assisting organizations to make a lasting impact on the world.

Having a small multidisciplinary team with remote offices around the USA, and headquarters in the heart of the United States - Washington D.C., Crow Insight uses Bitbucket, GitHub, and Jira to create custom web applications for public-interest clients, primarily related to environmental and public health issues.

Backup becomes a necessity

Highly valuing its work and service, the company decided to keep up with the cybersecurity insurance policy, and, thus, re-assessed its information backup plan. On that, the Crow Insight DevOps team realized that in case the company’s data is corrupted the only copies they have were the locally synchronized ones on their developer’s devices. Moreover, they didn’t have any backup of commit history, which is one of the key parts for developers to track the changes.

Even though Atlassian and GitHub offer resiliency guarantees, they follow the Shared Responsibility Model rules. According to it, the team is responsible for the security, backup, and recovery of all DevOps data at the account level and ensuring long-term data retention. Moreover, with a relatively small DevOps team, there was a greater need for automation. That's why Crow Insight started looking for a solution that fully automates data protection processes, and is easily managed (including roles and permissions management), with the ability to fully customize notifications and reports for easier testing, tracking, and managing. The solution that best met the usability and manageability criteria was GitProtect.io.

5-stars rated support

I can set up a backup plan and have a high level of confidence that it is going to work. I worked with other backup products for different IT services and never felt [until now] comfortable that the backup plan was going to work as expected.

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When we need to restore a repository, GitProtect brings speed, convenience and security to this process.

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The fact that the platform supports Jira, Confluence, and GitLab means that we have one single platform for our most mission-critical assets.

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With GitProtect.io we were able to bring all our Git repositories into backup compliance with the use of a single tool. Bonus points for Jira, we were only looking to backup Git, but we got Jira along with it!

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I like very much the possibility to back up from one environment [Bitbucket] and restore the repo to another environment [Bitbucket, GitHub, GitLab].

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reward

G2 High Performer

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With GitProtect, I now have the peace of mind knowing that my repositories are safe and secure, allowing me to focus on what matters most - building great software.

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The fact that it automatically takes backup of crucial data is amazing. It is also compliant with SOC2 and ISO27K, making it easier for us to comply with local laws. And the fact that I can have a customized backup window is great.

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The thing I liked most about GitProtect is its seamless and automated backup solutions, providing comprehensive data protection for various DevOps tools with unlimited storage capacity.

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With GitProtect, setting up automated backups is a breeze no more sweating over manual processes. Plus, it's got your back when it comes to compliance, meeting standards for backups.

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The backup feature is amazing I never have to worry about when it's going to back up because of the scheduling feature. The encryption feature is also exactly what my company needed.

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GitProtect provides seamless integration with other version control systems like gitlab, github by simplifying the process of securing code repositories. Its alert system provides proactive protection against security threats.

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So we use it on day to day basis to take backups of our GitHub and GitLab. Their team is very professional. We actually had person who setup an online meeting with us and helped us setup everything.

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GitProtect makes super easy to backup our GitLab repositories, meeting all the compliance requirements that you can imagine. It ensures that the data is encrypted in transit and at rest, so all the source code is secure.

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Backup solution that is most helpful for DevOps engineers and App developers where they are able to backup their Project files from multiple platforms such as GitHub, Bitbucket etc.

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I am overwhelmed by the number of features available using GitProtect.

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Crow Insight implements GitProtect.io

After in-depth research, Crow Insight’s team encountered GitProtect.io backups for GitHub and Atlassian tools. “It was simple and focused on specifically what we needed,” says Sarah Reed, Software Engineer at Crow Insight.

Automated backups for multiple tools

Crow Insight has a complex system for managing its data - it uses GitHub, Bitbucket, and Jira. Thus, the company needed a backup solution that could allow automated backups for its entire stack.

GitProtect.io supports both GitHub and Atlassian platforms, so now Crow Insight can schedule backups for its important data and manage backups from a single place. Moreover, the backup software allowed Crow Insight to back up its metadata which is of critical value for the company.

Our repos and metadata weren’t fully protected in the past. The biggest difference is that GitProtect.io. is automated and captures metadata.
Backup of only specific DevOps data

By adopting GitProtect.io, Crow Insight got the opportunity to select the data they wanted to protect. “We have the flexibility to choose which repos and metadata to back up and can grow and adjust those choices as our needs change,” - says Sarah.

The Crow Insight team now can create different backup plans protecting only the data which is of the most critical importance.

Easy & fast recovery

Now, in case of a failure, Crow Insight can quickly restore its data without interrupting its business continuity. Depending on the situation, the company’s DevOps team has an opportunity to recover its data quickly using granular restore or full recovery of its GitHub and Atlassian tools to the same or new account, local machine, or another Git hosting service - with easy cross-over recovery from GitHub to Bitbucket and vice versa.

With GitProtect, we can be sure that our repos and metadata are being automatically backed up and can be easily restored in case Bitbucket or Github goes down.
Intuitive UI/UX

GitProtect.io tends to make the user experience as simple and intuitive as possible. It was one of the backup software’s strengths that made Crow Insight’s team opt for the backup solution: “The UI also made it easy for our principal consultant, who isn’t a developer, to review and confirm our repo backup strategy,” mentions Sarah Reed.

Setting up backup plans, roles, and permissions, restoring the DevOps stack data, and monitoring backup performance - all of that from a single place. Moreover, GitProtect.io’s data-driven dashboards give an informative visual representation of backup performance, compliance, SLA, and real-time state of the tasks. All of that helps Crow Insight’s DevOps team to understand the current state of its data protection, organize its tasks, allocate resources, set up roles between the team members, create backup policies, and respond faster with restore and DR capabilities should the event of failure occur.

Why GitProtect?

With the implementation of GitProtect.io backups for Bitbucket, GitHub, and Jira, Crow Insight managed to meet all the company's needs in protecting its DevOps stack. Now the company has guaranteed comprehensive data protection, security of DevOps data, and fast recovery if the need arises. And all of that from a secure intuitive single platform.

GitProtect gives us the peace of mind of knowing that our repos and metadata are being automatically backed up and can be easily restored once we set up the system.
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Choose platforms to protect

Repositories with metadata, including issues, merge requests, hooks, keys, wiki and more.

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